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See what our customers said about us
Very happy with the full service on my hot tub. Adam very professional and friendly person.
We have had our Hydropool Hot Tub now since early November and we are certainly glad we took the plunge. We decided to purchase after much deliberation and we are so glad we did. The tub has been used by all the family two or three times a week. Christmas morning with a glass of bubbly was one of the highlights of having the hot tub, but it is the looks on our grandchildren’s faces as they squeal with delight that beats the lot. Angela, Helen and all the team were amazing from the moment we walked into the store. Their knowledge etc. was second to none. A big shoutout goes to their fantastic chaps Mark and Joe who delivered the hot tub on a wet and misty afternoon and didn’t leave until everything was set up and in working order, albeit finishing in the dark with just their phone torch to light the way. We would high recommend Hydropool SouthWest at Newton Abbot without hesitation.
The Hydropool Executive Trainer is a fantastic piece of kit. Great support form Helen, Adam and the rest of the team.
We are really pleased with the pool and your service, despite the complications with Covid, was excellent. The pool has been used everyday since it was installed, and I have at least one set of friends who really would like one for themselves. My granddaughter, just two, comes over and picks up my flip-flops, and says “big Paa-Poo wow!”, (paddling pool) to indicate that she wants a swim.
Wow what an amazing company. From the moment we inquired about a brochure to the installation it’s been brilliant. Every question we had was answered very quickly and the installation team where excellent and explained absolutely everything. Would definitely recommend Hydropool.
Another excellent service on our hot tub. The outer casing and cover of the tub was quite dowdy at the start but positively shining at the end. All jets, filters, fountains, headrests were removed and throughly cleaned as was the inside itself. I would recommend this to all hot tub owners to ensure their tub remains in tip-top condition. The technician (Mark) was very personable while carrying out the service.
Bought a couple of hot tubs from Hydropool Devon and service is second to none, highly recommend! Had a member of family buy one and a friend as well! Great Hot Tubs and after sales service.
Despite the uncertainties due to Covid, Hydropool were excellent at providing guidance for pre-installation preparation, estimated production and delivery time and gave us regular updates from Canada. Installation went completely smoothly and we have swum every day since. It's wonderful!
