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    See what our customers said about us


    This review in not as a customer but from someone who needed help when feeling unwell and faint when on a car journey with my young son. The staff were AMAZING and such kind and genuine people. On behalf of myself and my family I thank them from the bottom of my heart and feel they deserve much success and prosperity! Alan


    We have now had our Hydropool for 18 months and it has only been turned off for a service. We, and everyone else enjoy a dip in the Summer, but for us, the Winter is far more exhilarating, even when it was snowing. The time spent in the hot massaging jets of water allows one time to relax, and enjoy each others company.

    Stewart Seago

    Very happy with the full service on my hot tub. Adam very professional and friendly person.

    Jean Dore

    Definitely worth a visit,even for the smallest of things. Their knowledge is second to none. A high class service.... Seriously is a one stop shop from hot tubs to garden kitchens. Just have a visit...

    Adam Rowles

    Another excellent service on our hot tub. The outer casing and cover of the tub was quite dowdy at the start but positively shining at the end. All jets, filters, fountains, headrests were removed and throughly cleaned as was the inside itself. I would recommend this to all hot tub owners to ensure their tub remains in tip-top condition. The technician (Mark) was very personable while carrying out the service.

    David Vinson
    Maggi & Ian Phillips

    We have had our Hydropool Hot Tub now since early November and we are certainly glad we took the plunge. We decided to purchase after much deliberation and we are so glad we did. The tub has been used by all the family two or three times a week. Christmas morning with a glass of bubbly was one of the highlights of having the hot tub, but it is the looks on our grandchildren’s faces as they squeal with delight that beats the lot. Angela, Helen and all the team were amazing from the moment we walked into the store. Their knowledge etc. was second to none. A big shoutout goes to their fantastic chaps Mark and Joe who delivered the hot tub on a wet and misty afternoon and didn’t leave until everything was set up and in working order, albeit finishing in the dark with just their phone torch to light the way. We would high recommend Hydropool SouthWest at Newton Abbot without hesitation.

    Maggi and Ian Phillips
    Adrian Harle

    We are really pleased with the pool and your service, despite the complications with Covid, was excellent. The pool has been used everyday since it was installed, and I have at least one set of friends who really would like one for themselves. My granddaughter, just two, comes over and picks up my flip-flops, and says “big Paa-Poo wow!”, (paddling pool) to indicate that she wants a swim.

    Adrian Harle

    Good products and knowledgable, helpful staff.

    Phil Stamp